Ivan Zatkovich - Expert Witness

Professional History

eComp Consultants (2000 to present)
Principal Consultants
Provide consulting on design and development of software product development and ecommonce technology.  Provide technology consulting and expert support for telecommunications, internet, and ecommerce appolications in the areas of:

Director of EBusiness Projects
Eva-Tone is a Commercial Multi-media company specializing in  eBusiness solutions, Media and Content distribution,  Fulfillment,  Print & Web Publishing,  CD & DVD manufacturing.

Deliver software projects for eCommerce, strategic Business applications, and Legacy system integration

• Manage multiple teams of Software Developers, DBAs, Business Analysts and Graphic Designers
• Estimate project costs, create software contracts,  manage client engagements
• Provide strategic consulting on:  Business applications, Network Communications, & Web publishing
• Manage large commercial web-sites,  Internet Storefronts, and eCommerce transaction processing
• Supervise department for daily web updates to Major web publishers (120,000 web pages & images)
• Efficient management of budgets for personnel and equipment exceeding $2.5m per year
  Clients include:  McGraw-Hill,  AAA Travel,  ProMarine USA,  Caldwell Banker

• Hartford Insurance - Direct customer interface for Internet Claim Reporting
• B2B interfaces – Vehicle appraisal, Repair and towing, theft for Government agencies
• 3 Tier restructure to provide general access to Tuxedo services (EDI, XML, AL3 conversion)
• Utilized OOA & OOD design methodology and Source mgmt. in Clearcase

• Development of CRM policy holder services for GEICO.com.
• Application of Blue Martini eCommerce engine for personalization and eBilling.
• Using Data Mining and customer data analysis for product up-sell and cross-sell campaigns.
• Creation of IBM net.commerce platform for EDI development using EBJs.
• Utilizing Requisit Pro, Rational Rose, Weblogic, IIS, Netscape Web Server

• Managed R&D budget for product enhancements, product architecture & technology improvements including mobile and web access.
• Expanded Web marketing for Product and Consulting Services, including: Business Process, RF/Wireless services, and System Integration services.

• Design & Develop Web based system & network monitors – Java, Silverstream, C++
• Manage & administer corporate network infractructure – Ethernet & Token-ring LAN/WAN, T1, Leased line, Cisco & Blackbox routers, ATM, Frame relay, 10Mbps & 100Mbps subnets.
• Provide IT administration for 46 local and remote Application Servers – AIX, Solaris, HP, NT

• Client/Server WMS & mobile computing – Unix, NT, C++, VB, RF & Wireless protocols
• Smartnom, B2B Web Auction for Gas distribution – VB, ActiveX, MS Web Server
• CIS, Order Entry, Payroll integration – SNA/APPC, MQ Series, TCP/IP, Mainframe, Oracle
• Call Center, Customer Appointment System (CAS) – Unix, NT, C++, Oracle

• Managed and developed a billing proof of concept (in German) for Deutsche Telecom.
• Proposed and implemented a Service Bureau project for Mercury Communications to bill their new intelligent network services.
• Managed development of 85 member, $23m exchange billing project for PTT Netherlands.
• Leading consultant to reorganized GTE’s Blue Cross Software division in Phoenix.

• Enhancement of store & forward capability for DAS (Distributed application middleware).
• Designed an OOA/OOD Security model for ORB (object request broker) architecture.
• Implemented a Tivoli based system for file & software distribution to 660 production servers.
• Developed ‘Electronic Bonding’ an EDI system for data exchange between domestic carriers.
• Also created a Network swat team to coordinate and resolve 3-Tier outages across platforms including: TCP/IP, MQ Series, SNA/APPC, Novell, 3Com, and Banyan.

• Enhanced system for on-screen equipment typing and facility information.
• Implemented centralized database for Inventory resolution and control.
• Developed and supervised the CAD certification and training program for 35 engineering companies.
• Created a CRM proof-of-concept for Service Manager application which:
• Allowed corporate Telops customers to order and manage their own telecom services.
• Pioneered an early Client/Server model using dial-up and Videotex technology.

• Designed and applied GM’s MAP methodology to the CAD, CAM, and assembly lines.
• Prototyped I/O boards and developed controller software for etch cutters, insertion device, and wave soldering machines.
• Developed the Work Cell and Producer automation components for routing and execution of manufacturing instructions and machine processing.

• Enhanced high-speed DecNet drivers for Synch, Asynch, and Parallel communications.
• Network Manager for all RSX-11 development systems and DecNet network hub.

• Designed and developed disk controller firmware and device drivers for Floppy disk and Winchester disk drivers for Digital’s first personal computers (the PRO-350 series).
• Designed and developed drivers and embedded control software for I/O devices such as DA/AD converters, positional sensors, and graphics tablets.
• Developed and enhanced Video controller firmware and layered graphics system for PRO-350.