Ivan Zatkovich - Expert Witness

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Background

Telecom - Utility

eBusiness - Content Mgmt

Employment

Case Experience

Intellectual Property Consulting & Patent Litigation
Internet ♦ Telecommunications ♦ Information Technology

 

Telecom & Utility Expert Witness


Testifying for Patent Litigation, Software Disputes, Network Technology

Ivan Zatkovich has worked in the Telecom Industry for 11 years and the Utilities Industry for 5 years in the role of Director, Project Manager, and Technical Architect. 

Telecom Expertise

  • Telecommunication Software Disputes, Patents & Trade Secrets
  • Domestic & International Telco consulting for:
    GTE / Verizon,  Ameritech,  Sprint,  Bell Canada,
    Mercury Communications,  Deustche Telekom, PTT Netherlands
  • Wireless Pre-paid phones, calling cards
  • Point-of-Sale (POS) Service Order, Customer Care, CRM
  • Call Centers and Automatic Call Distribution (ACD)
  • Computer Telephony Integration (CTI)
  • IVR, VRU integration, Call Routing
  • Telecom Billing & Pricing Plans: Residential & Inter-Carrier
  • Switch Interface, Data collection, Unified Messaging
  • Wireless Service Provisioning
  • Service Scheduling & Field Service Dispatching
  • CAD/GIS Facilities Management (AM/FM)

Utilities Expertise

  • Utility Software disputes
  • Electric & Gas Utility Consulting for:
    Duke Power,   Southwest Gas,   Virginia Power,   CLECO,   Cinergy
  • Wireless Mobile Applications, Customer Service Scheduling
  • Mobile Workforce Automation, Field Dispatch
  • Remote & Automated Meter reading software
  • RF & Wireless field communications
  • Online Gas Auctioning System

Related Case Experience

TGIP v. AT&T, IDT et.al.  –  Telecom Patent Litigation
     -  Analyze Telephone Network, Call Center, & Call routing patents
     -  Report non-infringement of Wireless pre-paid phones & calling card
CBSI  v. Sempra Energy (PG&E)  - Utility Software Dispute
    -  Evaluate Customer Billing Software, Vendor qualifications, and project management standards
    -  Testify on Industry practices, Client scope increases and damage estimates.
Pegasystems v. Qwest Telephone Company  - Telecom Software Dispute
   -  Evaluate  Call Center & Service Order Entry, and Industry standards
   -  Testify on Vendor Marketing claims and Product Network Performance
IBM v. Amazon.com  –  Internet Patent Litigation
   -  Investigate Prior Art for Telecommunication & Network Technology
   -  Report on infringement of eCommerce, Search Engine, and Network products
Sitrick v. Electronic Arts   –  Network Patent Litigation
   -  Finder of fact for Network gaming & User Interaction Software


Contact Information

Ivan Zatkovich
Valrico, FL 33594

813-601-8142
ivanzat@aol.com


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